We look at how rather than replacing human expertise, AI is enhancing it, supporting buyers with better information and ...

Ola Electric has deployed a 250-member taskforce to address service backlogs, signalling a major overhaul in after-sales services to enhance customer support and operational efficiency.

Volkswagen Group said it would expand its after sales business, targeting the growing vehicle fleet and stronger customer loyalty for sustained growth despite the fall in maintenance costs for ...

Manufacturers need to break their dependence on just selling products to selling services if they’re going to grow. Smart, connected products with IoT sensors embedded in them are the future of ...