OLYMPIA, Wash. – The Washington Department of Corrections video calls system is down and won’t work until Friday, meaning anyone hoping to video conference with someone in the Washington prison system ...

Starting at 5 p.m. on Friday afternoon, and going through 9 a.m. Monday morning, our telephones roll over to an answering service that pages the on-call doctor. For much of the weekend, a couple of ...

The entire state of South Dakota was impacted by the outages. Several states experienced 911 call outages Wednesday evening, which emergency call system service provider Lumen said were caused by a ...

California is in the midst of a massive overhaul of its aging, landline-based 911 emergency call system, with project leaders promising the ground-breaking “Next Generation 911” (NG911) network will ...

Dispatch centers operated by the Macomb County Sheriff’s Office, the city of Warren and Shelby Township will move to a new 911 phone system that promises to improve efficiency, effectiveness and ...

John Klein is a solutions architect at CDW and an industry expert in communication and collaboration platforms. He has experience in training and education in voice, video, audio visual, and headset ...

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