In order to develop a base of loyal, repeat customers, retailers must keep a constant pulse on satisfaction and sentiment. By collecting data on customers and their expectations, retailers can ensure ...

Select Blinds produces custom window treatments. The company offers a wide range of blinds, shades and shutters for both residential and commercial spaces. Select Blinds allows customers to ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. As the consumer world changes, businesses must adapt their ...