This article is excerpted from a Chronicle special report, “The Future of Diversity Training,” available in the Chronicle Store. D iversity-training programs are now practically a rite of passage for ...

Anthony R. Thomas does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond ...

Yekaterina Bezrukova does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations ...

Marie Reed of the Federal Savings and Loan Association sits next to a million dollars in cash. New McKinsey research reconfirms past studies on the strong business case for diversity and inclusion.

The problem is managers' flawed intuitions: "good" diversity strategies can feel too "bad" to use (and vice-versa).