Last month, the SOS CAD911 Interface Engine was successfully deployed as part of New York City's school Emergency Alert System (EAS) that debuted at the Spring Creek campus in Brooklyn -- the first ...

The Y Combinator-backed startup, called Aurelian, is building an AI voice assistant to help fill in the gaps for 911 call centers. Aurelian, an AI startup that handles non-emergency calls for 911 call ...

Google will let Android users share live video during emergencies. The feature works with 911 systems used by 60% of North American dispatch centers.

The goal is to increase interest in the criminal justice pathway and raise awareness about the need for more emergency ...

In an emergency, 911 dispatchers are the first line of assistance. Wayne County Emergency Management is looking for more ...

VOLUSIA COUNTY, Fla. – Inside Volusia County’s 911 communications center, a new voice is answering the phones and it’s not human. “Ava,” short for Automated Virtual Agent, is an artificial ...

Across the United States, a quiet shift is underway in the way local governments answer the phone. Non-emergency calls that once rang straight through to human dispatchers are increasingly being ...