In nurses’ eyes, one key area where staffing agencies tend to win over hospitals is listening to feedback and having efficient processes in place to resolve concerns, according to a recent report from ...

When was the last time you heard a nurse yell while on the clock? It may happen more frequently than you think. When you think of "traditional communication" in a hospital, pagers, overhead paging and ...

Although nurse practitioners (NPs) may spend as much as two thirds of patient-encounter time in interpersonal communication, the literature is sparse when it comes to NP-patient communication styles.

Effective communication is one of the foundations of good nursing care. The honest forms of nurse-patient communication include verbal and non-verbal communication (e.g., body language, facial ...

CNOs must help reestablish trust between nurses and leadership to boost communication and engagement, says this CNO. Nurse engagement is an essential part of building a sustainable workforce in ...

The study identified communication needs of emergency medicine nurses and physicians, in particular, what information should be conveyed, by whom and the most appropriate time to convey the ...

A recent report by Press Ganey identified communication with nurses as a “rising tide” patient experience measure — one that influences a host of other HCAHPS measures, including responsiveness of ...

Nurses play a pivotal role in promoting access to culturally competent health care services for those who experience linguistic and cultural barriers. Nursing strategies to facilitate and enhance the ...

Communication breakdown among nurses and doctors is one of the primary reasons for patient care mistakes in the hospital. And since care quality is increasingly linked to reimbursement, those mistakes ...