In the modern enterprise, the IT department is often caught in a “maintenance trap.” Research suggests that IT teams spend up to 70% of their time simply keeping existing systems running—patching ...

IT is a critical part of most businesses, especially as remote work becomes more permanent. The IT team handles software implementation, technical support, device maintenance and acquisition, and ...

Companies delivering managed IT services are important in today's highly digital business space. These firms are pivotal to the success of businesses worldwide. IT service management providers offer ...

Reliance on and trust in managed service providers is growing among state governments, particularly for cybersecurity. Last fall, Deloitte and the National Association of State Chief Information ...

In June of this year, security systems integrator Star Asset Security announced that it is now offering managed services to its customers with robust IT-based support and service. Star Asset ...

The cloud has changed the world of IT — including IT services. In particular, it has enabled companies to dramatically decrease the amount of infrastructure they manage on-premises — reducing their ...

A managed security service provider (MSSP) helps manage and sustain an organization’s security and compliance necessities. Read on to learn all you should know about the best MSSPs available today. An ...

Nyla Beth Gawel Director of Public Sector Strategy, Verizon Business, Nyla Beth Gawel, Director of Public Sector Strategy, Verizon Business Professional services and managed services are two powerful ...

Adoption of cloud computing and managed services range from businesses just dabbling in a few stand-alone applications, such as CRM or email, to those that are all-in with many of their IT services ...

Black Book Research Q4 flash survey shows health plans shifting from effort-based sourcing to KPI-backed operating models, tightening third- and fourth-party controls while accelerating platform and ...

The DragonForce ransomware operation successfully breached a managed service provider and used its SimpleHelp remote monitoring and management (RMM) platform to steal data and deploy encryptors on ...