Telecom operator Verizon is enhancing customer service for over 115 million wireless connections using the Customer Engagement Suite, which includes AI-powered, human-assisted agents. Verizon mobile ...

Verizon has confirmed that its cell service is back online following a massive outage affecting some of its mobile phone customers.“Verizon engineers have fully restored today’s network disruption ...

ORLANDO, Fla. — According to a Verizon spokesperson, on Saturday afternoon, Verizon customers in the Northeast experienced widespread outages due to a software issue. The outages, which peaked on ...

New York (CNN) — Verizon has confirmed that its cell service is beginning to come back online following a massive outage affecting some of its mobile phone customers. “Verizon engineers are making ...