Few things are more frustrating than watching your computer grind to a halt just when you need it most. Here's how you can ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

Dear Savvy Senior: Are there any computer software products that you know of that will let me help my parents with their computer issues from afar? They are in their 70s and frequently call me with ...

Q: I have an HP Pavilion laptop with Windows 10. When composing emails, or creating documents in MS Word or Excel, my computer screen suddenly goes blank and then the system turns off. This can happen ...

NEW YORK (CBSNewYork)-- A new phone scam has even experts stumped on how to stop it. As CBS2's Reena Roy reported exclusively Tuesday, the scam involves hackers hurting legitimate businesses and ...

Q: Due to the high costs of cable TV of late, I finally decided to cut the cord and try streaming. I purchased a Roku kit and signed up for a paid Hulu Live TV account to get started. It took me a ...