Uber will begin selling customer data to marketers, according to a report by Business Insider. The company's ad division just ...

WASHINGTON (Reuters) -The U.S. Consumer Financial Protection Bureau on Thursday kicked off a do-over of its "open banking" regulations governing consumer control over the sharing of their personal ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A customer data platform (CDP) collects data from online and ...

Privacy-first practices. Embrace privacy-first data strategies to build trust and adapt to evolving regulations like GDPR and CCPA. AI-driven insights. Use AI and ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Historically, many companies used customer service surveys to ...

Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the marketing function’s complex customer data management challenges. These challenges included ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now The modern business world is driven by data ...

In this special guest feature, Tanmaya Varma, Global Head of Industry Solutions at SugarCRM, discusses how data truly is power, but only when it is usable and insightful. For organizations looking to ...