An inquiry into Optus's emergency services telephone number outage in Australia, which resulted in two deaths, revealed a ...

Phoenix has implemented artificial intelligence (AI) to streamline its 911 system, allowing human dispatchers to focus on ...

If you find yourself in an emergency or crisis situation, the more information you can give first responders, the better. Android users can now share a live stream with 911, allowing emergency ...

Two Wisconsin counties are now using artificial intelligence to handle non-emergency calls. In May, La Crosse County started using the AI platform Aurelian to help people who called the non-emergency ...

When Danny Zayat threw his girlfriend Tatiana Dokhotaru’s phone from her balcony shortly before he murdered her, it meant that it took police 20 hours to be able to gain entry into her unit.

The man accused of assault is in police custody at Harborview Medical Center, where he is being treated for gunshot wounds to ...

Staff at Wheaton High School spent 12 minutes on hold to report a stabbing that resulted in minor injuries because they did ...

The number of people hospitalised with influenza has increased by almost 60 per cent over the last two weeks as pressure on ...

Bergen County emergency services have seen an array of changes in recent years amid a widespread shortage of volunteers.

WARREN — Trumbull County 911 Director Tacy McDonough has been asked to see how other communities have handled nonemergency calls that ...

The Oklahoma Board of Education approved 92 emergency-certified teachers, with plans to address the high number of requests ...

ATLANTA — The number of Georgians signed up for insurance under the Affordable Care Act is down by nearly 200,000 since last ...