Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September ...

Optus management has been sharply criticized in an independent review into September’s fatal emergency call outage, which ...

About 90 emergency 911 calls have been made from the Camp East Montana immigration detention center in El Paso, Texas, during ...

Residents seeking non-emergency services from Akron police will now find themselves speaking first to “Ava,” an artificial intelligence virtual assistant, the department said.

Staff at Wheaton High School spent 12 minutes on hold to report a stabbing that resulted in minor injuries because they did ...

The recent acid attack in Savannah’s Forsyth Park has sparked the discussion of installing emergency call boxes throughout public parks.

Phoenix has implemented artificial intelligence (AI) to streamline its 911 system, allowing human dispatchers to focus on ...

Officers with the Pulaski Police Department arrested a suspected shoplifter who they said made a fake 911 call in an attempt ...

WARREN — Trumbull County 911 Director Tacy McDonough has been asked to see how other communities have handled nonemergency calls that ...

Some first responders will now be able to accept 911 video calls on Android as well as iPhones. Google is introducing Emergency Live Video on Android.

Met Police falling short of emergency call targets - as control room staff prepare to strike on NYE - In September 2022, ...

Starting on Monday, 911 operators in Phoenix on both emergency and non-emergency lines will ask during a call, "Do you need ...