Internal PR is truly a win/win/win endeavor. When done effectively, it increases employee engagement, improves financial ...
We agree with the author’s acknowledgement that the Bank of Ghana’s decision to rebrand Islamic Banking as Non-Interest ...
Stephen Covey’s 7 Habits offer a surprisingly practical blueprint for CX teams navigating AI, alignment and rising customer ...
When trust is absent, businesses are forced to invest in costly, rigid structures designed primarily to police behavior.
Yesterday, I read the “exposure draft” of the Bank of Ghana’s Guideline for the Regulation and Supervision of Non-Interest ...
Account freezes and closures; often linked to anti-money laundering (AML) compliance, can have immediate and severe consequences for individuals and businesses.
Yesterday, I read the “exposure draft” of the Bank of Ghana’s Guideline for the Regulation and Supervision of Non-Interest ...
In a message to staff, Pieter Elbers thanked employees for their support in ‘stabilising operations and rapidly rebuilding ...
AI-driven customer centricity is built on a continuously learning system that interprets behaviour, identifies intent, and ...
If you’re a solopreneur, you won’t need a code of ethics or a code of conduct; the ethical values you abide by are internal.
The Competition Commission of India (CCI) has decided to launch an inquiry into the issue of flight disruptions at IndiGo, ...
Explore the insights from Kim Basile, Kyndryl's CIO, on tackling IT modernization, AI challenges, and the critical role of ...