MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

On Monday, the Garfield County Board of County Commissioners met for the final time in 2025 to approve a drone purchase, hear ...

DENVER, Nov. 18, 2025 /PRNewswire/ -- ClearChoice Dental Implant Center today announced the launch of Insurance Assurance1, a new program offering up to $5,000 in savings for eligible patients ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

The Food Safety and Quality Assurance professional development course provides professionals with a comprehensive understanding of modern food safety and quality assurance programs, regulations and ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

DETROIT – A federal grand jury in Michigan returned a 10-count indictment against two self-professed religious leaders accused of running a forced labor and money laundering conspiracy that victimized ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...