How to Measure Customer Satisfaction like a Pro?
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How to Measure Customer Satisfaction like a Pro?
6 Easiest ways of Measuring Customer Satisfaction like a Pro 1. Customer Satisfaction Score or CSAT Score 2. Net Promoter Score (NPS) 3. Customer Effort Score 4. Monitoring the Social Media 5. Customer Satisfaction Surveys 6. "Things gone wrong" from Lean Six Sigma approach The customer satisfaction survey is often the first chance you get to ...
13.4K viewsJul 7, 2019
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