Understand Incident Management in ServiceNow
26:18
YouTubePrecedence IT Services
Understand Incident Management in ServiceNow
Learn ServiceNow Incident Management simply and practically! In this video, we cover how incidents are created, assigned, prioritized, and resolved in ServiceNow. You will understand the complete workflow, key terminology, major features, and real-time actions performed by Service Desk teams. By the end of this session, you will know ...
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