7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
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YouTubeBenchmarkPortal
7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
Online Call Center Agent Soft Skills for Beginners and Experienced Agents. We’re sharing 7 easy to use tips for effective communication that will improve your soft skills as a call center or contact center agent. In this video we will describe what soft skills are, why soft skills are important, how choice of words and tone of voice play a ...
108.4K viewsJul 8, 2020
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