Chick-fil-A didn’t win because of chicken. They won because of hospitality. In the early 2000s, their service was just… okay. Then the founder visited the Ritz-Carlton and noticed one small detail: When you say “thank you”, they reply “my pleasure.” That tiny phrase became non-negotiable — and they doubled down by bringing in hospitality legends from Ritz-Carlton and Shake Shack to build the Core Four: 1. Eye contact 2. A real smile 3. An enthusiastic tone 4. Make it personal Simple. Memorable.
Chick-fil-A didn’t win because of chicken. They won because of hos…
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FacebookOwner.com
🍗 How did Chick-fil-A build a $6.2B empire? By realizing restaurants aren't just about food—they're about experience. Founder S. Truett Cathy banned common phrases: "combo meal" became "entrée," "seating area" became "dining room," and "you're welcome" became "my pleasure." These deliberate language choices created a distinctive culture that has helped turn customers into devoted fans. #restaurant #technology #entrepreneurship #tech #food #smallbusiness #business #strategy #businessowner | Owne
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🍗 How did Chick-fil-A build a $6.2B empire? By realizing restaurants a…
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**“Chick-fil-A stays closed on Sundays… but this owner was open for business in all the wrong ways! 🚨 A Chick-fil-A franchise owner just got caught trying to meet up with a minor—on a SUNDAY! 🤯 Looks like the only thing getting grilled now is HIM. Y’all hiring? 🍗👀🔥 Catch me in Tampa on May 11 at Side Splitters! Get your tickets now at www.lavarwalker.me!#ChickfilA #Scandal #BreakingNews #FastFoodDrama #Comedy #Trending #LavarWalker #StandUp #TampaComedy #TampaBay #SideSplitters #ComedyTour”
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**“Chick-fil-A stays closed on Sundays… but this owner was op…
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